CAA North & East Ontario's success depends on great people. If you are ready for the challenge, find your job here.

We offer a wide range of career opportunities in the areas of Administration, Finance, Emergency Road Service, Travel and Member Service, Insurance, Human Resources and Information Technology. We pride ourselves on being an equal opportunity employer and support internal career advancement with on-going training and development.

If you are interested in submitting a general resume, please send it to indicating which of our Travel Stores and position you would be interested in.

Please note that CAA North & East Ontario's unionized positions require posting to internal candidates prior to posting externally.

Fleet Driver (Full-Time, Contract)

Position: Fleet Driver (Full-Time, Contract)

Company: CAA North & East Ontario (CAANEO)

Location: Ottawa, Ontario

Position required to provide emergency road service to CAA/AAA members.


Responds to dispatched calls in the metro & rural areas as required and provides CAA/AAA members with appropriate road service.

Duties include:

  • Battery testing & installing new car batteries
  • Minor automotive repairs & tire changes
  • Unlocking vehicles
  • Other duties as required


The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma or equivalent
  • Automotive mechanical knowledge necessary
  • Experience battery testing and replacing car batteries an asset
  • Ability to work in extreme weather; heavy lifting required
  • Valid Driver’s License and driving record acceptable to club standards
  • Fluency in both official languages an asset

Employment is contingent on a successful Criminal Background Check, Clean driving record, reference and security check. Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

Dispatcher External Posting (Full-time Permanent) - 2018

Position: Dispatcher External Posting (Full-time Permanent) - 2018

Company: CAA North & East Ontario (CAANEO)

Position is required to dispatch to fleet and contractors to ensure complete services are provided to club members in all areas pertaining to CAA North & East Ontario Automotive Services.


  • Relay information to fleet drivers, brokers and contractors by telephone, two-way radio or digital dispatch. The dispatch territory includes Ottawa, Sudbury, Thunder Bay and the entire CAA North & East Ontario region.
  • Monitor fleet and contractor operations during shift to ensure that club policies and procedures are maintained.
  • Maintain fleet, broker and contractor efficiency.
  • Perform various clerical duties.
  • Shift work as per collective agreement.


  • Minimum 3 years dispatch experience.
  • Excellent attendance and punctuality necessary.
  • Ability to multi-task.
  • Good Interpersonal and organizational skills.
  • Grade twelve (12) or equivalent.
  • Fluency in both official languages is an asset.
  • Expertise with Microsoft Dynamics an asset
  • Capable and comfortable using Microsoft Office Suite

SALARY: as per the collective agreement

How to Apply:


*Successful candidate will be required to join Teamsters Local Union 91

Must under go a Criminal Reference Check. Employment is contingent on a successful reference and security check.

We thank all candidates for applying; however, only successful candidates will be contacted.
Resumes will be maintained in our inventory for 3 months