Member notice: Closure of CAA's Parry Sound location

As of October 31, 2023, CAA North & East Ontario's store location in Parry Sound will permanently close. 

How will it affect CAANEO Members? 

Passport photos and maps:  If Members require passport photos until October 31, 2023, the store will be open during regular business hours. After November 1, 2023, CAA will reimburse Members for the cost of passport photos obtained elsewhere until October 31, 2024. Simply submit your receipt to: Sudbury@caaneo.on.ca.

Roadside assistance:  Roadside services will not change in the Parry Sound area. 

Travel and Memberships:  CAA Members continue to get the full-service experience in booking travel, buying Memberships or purchasing travel insurance. 

CAA TripTiks® and Tourbooks®: Create a TripTik® online and use the print at home feature or browse TourBooks® online. TripTiks® are no longer printed in-stores.

Want to visit CAA in person? Our stores in Thunder Bay, North Bay and Sudbury continue to offer Members in-person help. 

Questions and concerns? Reach out to our team in Sudbury, North Bay and Thunder Bay at these email addresses:  

Sudbury@caaneo.on.ca 

Northbay@caaneo.on.ca 

Thunderbay@caaneo.on.ca 

About CAA 

CAA is a federation of eight Clubs providing over 6.8 million Members with exceptional emergency roadside service, complete automotive and travel services, Member savings and comprehensive insurance services. CAA also advocates on issues of concern to its Members and Canadians, including road safety, the environment, mobility, infrastructure, and consumer protection. CAA was named Canada’s most trusted brand in 2022 by the Peter B. Gustavson School of Business at the University of Victoria. 

Media Contact
Julie Beun
Director, Communications and Public Relations
Cell: (613) 296-2592
Email: jbeun@caaneo.on.ca